I have returned from a truly extraordinary trip to Mumbai for the APICS Asia Supply Chain & Operations Management 2013 conference. We are really pleased with the outcomes. It was a 360-degree educational experience and the participants, speakers, and APICS staff all learned so much.
What continues to resonate with me is the participants’ desire to acquire more practical knowledge. During the opening panel on workforce development, we learned that internships are not nearly as available in India as they are in other parts of the world. As a result, students do not have the same opportunity to apply theoretical knowledge to real-world situations. Bhaskar Majee, director of sales planning and operations for Philips, shared that his internship experience in India was absolutely critical to his early success. But when Abe Eshkenazi asked the audience who had participated in an internship program, only two hands raised.
Practical Supply Chain Knowledge Is Key
Internships improve the employability of students post-graduation. But equally important to professional development is the opportunity to learn about different areas of the business once individuals are on the job. Antonio Galvao, vice president of supply chain for Diversey, now part of Sealed Air, talked about how valuable his 18-month rotation in sales and marketing was for him. Although he learned he was better suited to supply chain management, he gained a deeper understanding and appreciation for the work of his marketing colleagues. These types of rotation opportunities strengthen individual performance and the contributions people make to the business.
Dan Castle, vice president, Tata Sons, Tata Quality Management Services, talked about how opportunity is a door that can be opened from either side. Managers need to actively seek opportunities for their staff, but staff need to take more initiative in asking to be given opportunities as well. Professional development of the Indian workforce must start as a partnership between companies and their employees, both taking responsibility for continual learning.
As we continue to discern how best APICS can contribute to the advancement of the workforce in India, I am convinced we will also gain the insight we need to continue to advance the supply chain and operations management workforce across the globe, including in the United States. That is the wonderful thing about education: it is never a zero-sum game.